FREQUENTLY ASKED QUESTIONS

our trained and friendly staff are well equipped to help with any and all queries...

Q1

DOES ESOLA DO GIFT VOUCHERS?
YES, WE DO GIFT VOUCHERS AND FOR ANY DENOMINATION.
SOMETIMES IT IS HARD TO CHOOSE THE RIGHT PIECE AS A GIFT SO WHY NOT GIVE THE GIFT OF CHOICE, BESIDES...WHO DOESN'T LIKE TO SHOP?

 

Q2

How do i clean my jewellery?
For a routine polished look, we recommend polishing your jewellery with a silver cloth weekly.

For a more thorough clean, it is recommended you drop your piece to Esola. In-store we can view it and advise you what steps to take. 

 

Q3

Does Esola sell wedding bands?
We most certainly do. However, Esola only stocks a small range in-store. We prefer to meet your exact needs by working with you personally, to design the perfect memento for your special day. Viewing designs is available in-store. an extensive catelogue is available. any colour, any carat. Please call us for further enquiries on (08) 9383 4699.

Q4

What are the Birthstones for each month?
January - Garnet

February - Amethyst

March - Aquamarine

April - Diamond

May - Emerald

June - Pearl & Alexandrite

July - Ruby

August - Peridot

September - Sapphire

October - Tourmaline & Opal

November - Topaz & Citrine

December - Turquoise, Zircon & Tanzanite

 

 

Q5

My piece has broken can you repair it?
We are always sorry to hear a favourite jewel has broken. We can organise a quote for replacement OR repair, for information please call (08) 9383 4699 or come on in..